• This will be a 3 year program to be revised annually, and scope with clear deliverables and cost will be
defined for each assignment at a time.
• The program has the following benefits;
- There is rich combination of building services skills.
- The program supports for skill transfer.
- This program is aimed at improving asset performance and reduce unplanned maintenance costs.
- There will be close monitoring of performance indices.
- There will be professional assistance available 24/7.
SETTING UP
- FM policy, strategy and structure
- Setting performance targets (KPIs and KPIAs).
- Benchmarking
- Maintenance budget planning
- Maintenance plans, procedures, processes and system
- FM human resourcing
- Maintenance contracts SLA’s
- Projects specifications and scoping
- IT systems audit and selection
IMPLEMENTATION
- Space planning and optimisation
- Asset register optimisation
- Project management
- SLA & contracts management
- Work order management
- Root cause analysis
- Data analysis and reporting
- System implementation
- Valuation and condition assessments
- Energy and water management
- Training and development
- Call center
- IoT
FM SERVICE
- Hard and soft services contractors
- Small projects
- Relocation/move management and furniture management
- Maintenance- planned and unplanned
- Catering/canteen, gardening & landscaping including horticulture
- Security/guarding services
- Engineering project execution
- SHERQ
